reopening

By Ann Abel Remember when we used to talk about high-touch service at five-star hotels? That used to be a major selling point. Today I cringed just typing that phrase. Now the goal is contactless everything. It’s not that cleanliness is the new luxury—cleanliness should have been and generally was

By Everett Potter Tourism is the lifeblood of the Caribbean but the coronavirus pandemic has sealed off the region and it remains off-limits to travelers. The good news is that lockdown in the islands has resulted in relatively few cases of COVID-19. “The Caribbean islands reacted early and swiftly to

By Ann Abel The discussion of a“Portuguese miracle” may have been too much, but now that Europe is tentatively emerging from the first wave of the coronavirus, it’s clear that the country performed well. Although Portugal hit pause during the same week as much of the world, it was early

By Larry Olmsted The world is full of iconic hotels, from London’s Savoy to Venice’s Cipriani to Hong Kong’s Peninsula, but it is fair to say that the Ritz Paris is the most iconic of them all. It was the first namesake launch by the most revered main in hospitality history,