Smart Traveler

  Whether it’s lost luggage, a noisy hotel room or a rental car snafu, travelers have an awful lot to complain about these days. Take the airlines, whose mishaps are tracked by The Department of Transportation (DOT). The DOT receives thousands of complaints every year, about everything from mishandled baggage

The Fairmont Le Chateau Frontenac overlooks Quebec City. Americans will soon need a passport to visit this and other Canadian cites. (Photo courtesy of Fairmont Le Chateau Frontenac) Planning a ski trip to the Canada or a spring break trip to Mexico? You’ll soon need a US passport to travel

While the new airline security measures are being assessed and adjusted, another safety net is coming under scrutiny: travel insurance. (Courtesy: American Airlines) If you had been stuck at Heathrow Airport during last week’s lengthy delays and missed your flight — or it was cancelled, as many flights were —