Airlines

  By Bill Triplett When you’ve got a long flight ahead of you, few things are more comforting than the thought of a cushy seat in business class. On a recent trip from New York to Santiago, Chile – about 10 hours over 5,000 miles, as the 787 flies – I had

  By Everett Potter A southern airport named for a political power couple ranks as the nation’s worst. But don’t blame partisanship—Bill and Hillary Clinton National Airport in Little Rock, AR, earned the lowest score from a consensus of travelers. They voted in Travel + Leisure’s World’s Best Awards survey,

By Everett Potter Portland, OR, has a reputation for hipsters, but its airport makes a positive impression on all kinds of travelers thanks to quality food and shopping options and the likelihood of an on-time departure. So, if your next itinerary includes PDX—rated the nation’s No. 1 airport—consider yourself lucky.

By Everett Potter Buckling your airplane seatbelt and weight-loss personality Richard Simmons aren’t things you’d necessarily think go together. But if you flew on Air New Zealand in the recent past, it’s Simmons who may have video-instructed you how to buckle up. Great companies always think outside the box, and

By Marc Kristal Nothing makes you feel more pampered, somehow, than a properly done first-class airport lounge. By which I don’t mean one of those tired-looking, afterthought kind of spaces with a couple of slow-moving computers, a few half-filled liquor bottles beside a bucket of melted ice, and carrot and

By Everett Potter The major American airport that delivers the most seamless experience isn’t on any coast. It wins over fliers with shopping and dining options, the ease of check-in and security, and the friendliness typical of its city hub. So breathe a sigh of relief if you’ve booked a

by Bobbie Leigh When Boeing delivers a new plane to Cathay Pacific, both companies pull out all the stops.  In February,  they jointly  hosted a ceremonial roll out  “delivery dinner” that began  with a morning factory   tour  in Everett, Washington, a “delivery” dinner that night,  and  ended with  a free

  By Everett Potter Tired fliers often think about how nice it would be to stretch out across a whole row of economy-class seats and take a nap. But let’s face it: airline seats were simply not designed for napping. That is, until Air New Zealand introduced its “Sky Couch,”

By Everett Potter I’m not sure how you would define a good flight across the Atlantic, but I know what makes me happy. A spacious seat that converts into a lounger and, in due time, transforms itself with the push of a button into a lie-flat bed that’s six feet

By Everett Potter There are tarmac delays and then there are tarmac delays—just ask the Air Canada passengers who sat on a Vancouver runway for 12 hours a couple years ago. Food and water were rationed, and the cabin air was stifling. Even more torturous, the footbridge was still connected