Story and photos by Neil Wolkodoff Your baggage and contents are damaged on a trip with the airlines. They owe you. Maybe, maybe not. My travel golf bag had significant damage on a recent golf trip. It appeared to be caught in a belt or from a Velociraptor missing a
By Larry Olmsted Consumers have long been familiar with the saying caveat emptor, “let the buyer beware,” an ominous warning of how consumers can sometimes get screwed. This has increasingly been an issue with air travel, prompting the newer notion of “let the flyer beware.” Complaints regarding refunds and trip
By Larry Olmsted There have been a lot of news stories about the coming crush of holiday travel, with consumers booking Christmas vacation earlier than ever (CNBC), availability already growing tight and driving up prices (Wall Street Journal), while many tour operators have reported new record setting reservations for 2022,
By Larry Olmsted Neos is not a new airline, but if you live in the U.S. it is new to you. And it is relatively new in any case, launched in 2002, giving it one of the youngest airline fleets in the sky, including six latest-generation Boeing 787-9 Dreamliners.
By Larry Olmsted As the Pfizer, Moderna and additional coronavirus vaccines continue their global rollout, most in the travel industry see a light at the end of the COVID-19 tunnel and a slow return to travel normalcy. But personally, I expect a few of the pandemic induced changes to stick
By Monique Burns With the opening of the new Berlin Brandenburg “Willy Brandt” Airport, the German capital adds yet another stylish leaf to its portfolio. In design–forward Berlin, with cutting–edge galleries, hip fashion boutiques and chic shops, the new airport showcases a sleek Bauhaus aesthetic of glass and steel accented
By Larry Olmsted Reaching higher tiers of airline loyalty programs has traditionally required flying a couple of times each month – but right now hardly anyone is flying anywhere. Hotel programs are similar, and for example, to reach Hilton’s highest tier Diamond status usually requires 30 separate stays totaling 60
By Monique Burns Any American traveler who’s ever flown a domestic carrier to a major U.S. gateway to board an international carrier knows that airline partnerships are key. Travel becomes practically seamless. A single itinerary outlines connecting flights and baggage is checked through to your final destination. There’s no
By Larry Olmsted Airline upgrades usually come in dribs and drabs, tweaking existing services, so when an entirely new cabin product is launched it is big news. This is especially true when it is from the carrier serving more destinations than any other airline in the world, and the U.S.
By John Lampl If you love plane-spotting and are a military airplane geek and your body shivers and quivers every time you see a collection of life-sized fighter and bomber aircraft, then where you want to zoom off to is Ogden Utah, home of the best flying collection west of