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World’s Best Airlines


By Everett Potter

Tired fliers often think about how nice it would be to stretch out across a whole row of economy-class seats and take a nap. But let’s face it: airline seats were simply not designed for napping. That is, until Air New Zealand introduced its “Sky Couch,” with flip-up seats created for just that purpose.

Comforts like these are just one reason ANZ was voted the No. 4 World’s Best Airline in our annual World’s Best Awards, where our readers ranked 76 airlines based on cabin comfort, in-flight service, customer service, value, and food.

So which airlines came out on top? Read my Travel + Leisure  story to find out.

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  1. Hank Marques
    September 23, 2011 at 3:26 pm — Reply

    Hi Everett…You were on a writers trip to Brazil on VARIG about 100 years ago and I was the RG escort. I am now with Air New Zealand, Regional Manager for the east coast USA. Saw your article on our new “SkyCouch”…great stuff! Stay in touch….

    Are you going to New Zealand for the SATW conference next month?

    Hank Marques

    • September 23, 2011 at 3:50 pm — Reply

      Hank, I remember you well , nice to hear from you! No NZ for me next month, but sometime in the not-too-distant future I hope. Hope all is well with you, Everett

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